Some Uber Riders Want A Private Chauffer — And They Get It

A lady hops into my Uber and she laments that I’m not her usual driver. Her usual driver knows where to pick her up at the hospital. She’s concerned that something is wrong with her usual driver because he isn’t answering his phone. Her usual driver saves her money by not being on the books. She really likes her usual driver, but there is a major problem she doesn’t know about.

There is no “usual driver” in the Lyft or Uber system. Riders get the driver that is chosen for them via an algorithm. She has a private arrangement with a…